If you have any additional questions for our team, please feel free to contact us at our customer service email address at firstname.lastname@example.org
Is it mandatory to register on the site to place an order?
How do I sign up?
What are the benefits of having a customer account?
I forgot my password, how can I recover it?
What does signing up for the newsletter entail?
Is it possible to modify or cancel orders?
How can I track my package?
Is it possible to pick up online orders at the physical store?
What is the difference between local delivery and local pickup?
Are the items sold by Brubaker original?
What payment methods do you accept?
- American Express
- Apple Pay
- Google Pay
- Bank transfer
- Cash On Delivery (ONLY IN ITALY)
For more information visit the Payments page
How long do I have to make a return?
The free return is guaranteed on the national territory, only on requests for size change or issue of a coupon, for all other requests the shipping costs are charged to the customer. In the case of a return with refund, the shipping of the return will be charged to the customer and will be deducted from the value of the refund.
For purchases made outside the national territory, the return shipment is subject to a charge.
To start the return procedure please fill in the following form (Click here)